Deliveries
We ship within the UK and Internationally every day - we only rely upon top quality service logistics providers, most shipments are sent via UPS or DPD courier services and consignment tracking information will be emailed to you upon despatch of your order. We currently accept online orders within the UK and the following countries;
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece (mainland)
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Monaco
Netherlands
Poland
Portugal
Romania
Slovakia
Slovenia
Spain (mainland)
Sweden
United States of America (Please email us with your order requirements and shipping address, to receive a competitive shipping quote).
however, if your country isn't listed please contact us via email or telephone to obtain a shipping quote to your destination.
We supply high quality audio equipment direct to the trade and public - all goods sold are brand new and supplied in perfect, fully working condition unless clearly stated otherwise.
Orders are normally despatched within 2 working days, but please allow up to 10 Working Days for orders to be processed and delivered. If required sooner, please contact us before placing an order online and we will do our best to accommodate you.
In the rare circumstances when it is envisaged that an order will take longer than 10 Working Days to be despatched to you (e.g. due to inventory depletion and a suppliers stock shortage) we will contact you immediately.
If originally requested items are no longer available, Lean Business Audio Ltd may offer you an alternative or substitute product, however, in these cases you are entitled to refuse the offer or have the items despatched to you and then Lean Business Audio Ltd will cover the cost of returning the item if they are not suitable.
Deliveries will be made via our courier company, you should be aware that a contact telephone number is a mandatory requirement for every delivery and failure to provide an appropriate number may delay the delivery of your order.
UK Customers may opt for a time specific or Saturday delivery, subject to the service being available and the payment of the additional costs incurred - please contact us to arrange any such service.
Each order despatched is packed with extreme care using appropriate packing, but in the unfortunate event that you do experience any damages during transit, please notify us immediately either by e-mail or
telephone and then in writing within 7 days.
Delivery Charges
Shipping Prices to your destination will be automatically calculated by our website, simply place the items you require in your basket and proceed to checkout to view our competitive shipping rates.
Shipping price examples follow for your information:
| Shipping - SPECIAL OFFER FLAT PRICING (Mainland UK Only) |
| SPECIAL OFFER UK SHIPPING: FLAT COST OF ONLY £6.99 FOR COURIER DELIVERY OF AS MANY PRODUCTS AS YOU WISH TO BUY, COMPARE PRICES AND SAVE ££'s |
| SPECIAL PROMOTION: Shipping Pricing to France, Germany, Belgium, Netherlands, Luxembourg, Republic of Ireland, Hungary, Poland and Slovenia ONLY |
| £8.66 (10.83) Handling + £3 (3.75) per item |
| SPECIAL PROMOTION: Special Shipping Pricing to Latvia, Lithuania, Portugal and Sweden ONLY |
| £13.66 (17.07) Handling + £3 (3.75) per item |
| Shipping Pricing (Other European Destinations*) |
| £17.47 (21.84) Handling + £3 (3.75) per item |
* Note the prices cover most mainland Europe locations not previously listed, however Cyprus and Estonia attract an increased fee of £25 (31.25) per order + £3 (3.75) per item.
Please email or call to obtain shipment pricing to any locations outside of our published destination list above.
Delivery Times
Delivery times can vary depending upon your specific location, but the following table gives an indication of the typical transit times with our premium courier services;
- Mainland UK - 24hr courier
- Northern Ireland & off-shore UK - 48hr courier
- Belgium, France, Germany, Luxembourg, Netherlands and Rep. of Ireland- 2 days
- Austria, Denmark, Liechtenstein and Switzerland - 3 days
- Czech Republic, Italy, Slovakia and Spain - 3-4 days
- Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden - 4-5 days
- Bosnia-Herzagovina, Bulgaria, Croatia, Greece, Iceland, Latvia, Lithuania, Norway and Serbia - 4-6 days
Returns
Refunds will be given, provided written (email, letter or fax) confirmation is recieved from the customer within 7 days of delivery of the product/s. We can accept returns of complete product, which is unused and in an "as new" condition. For your protection, where you are returning an item to us, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, as a subtiture product, or the item is faulty. If we do not receive the item back from you, we may arrange for collection of the item from your residence at your cost.
Please also note that you will be responsible for the costs of collection in the event that our specialist courier service collect a large item from you to return to us.
lean-business.co.uk will remind you of the terms and conditions of your order (and order cancellation) via a confirmation email upon processing of your order. We are confident that our products will be supplied to you in excellent condition; however in the unlikely event you are dissatisfied; please notify us immediately to enable us to resolve the issues as soon as possible.
